Dana Havel

Personable, Responsible, Compassionate

Prairie High School, Cedar Rapids, Iowa
Kirkwood Community College: Administrative Assistant Program

Loving mother of two children.

Dana enjoys being with her daughters and attending all their activities. Chips & Salsa are a staple at her house. M&M’s too – but not out of the same bowl. Enjoys spending time with friends and family and going to movies. Has a pretty good backhand. Tennis, that is. Started a while ago playing in a doubles league a couple times a week. Has slacked off recently but hopes to get back on the court more regularly.

In 2002 we downsized and did without a Receptionist/Administrative Assistant. With reluctance we went to an automated phone server. As the Agency started to grow again, it was obvious we needed a live body to greet people and lift the burden off Kimberly who was doing two jobs at once. Dana has done an excellent job making the front desk personable and has organized a lot of things around here that had become pretty chaotic.

Three things that drive her crazy: 
1. Lying
2. Littering
3. Her daughter’s clothes all over the house (Isn’t that littering?)

Her philosophical approach to work is straightforward: 
“Do more than you’re asked...be proactive.”

Dana is engaging, empathetic and a great first impression for the agency.

Song of choice: “We Are Family” (Sister Sledge)